SAFETY WALK and OBSERVATIONS

Be a Safety Leader

A safety walk requires a plan to focus on specific topics and always includes hazard identification (snake hunting). It can deliver commitment from the leader and the employees involved on the walk for actions to be accomplished.

When doing a safety walk, always:

  • Identify what is safe
  • Identify what is at risk
  • Provide feedback

Safety observations are essential to contribute to people’s safety. A safety observation can be positive or an opportunity to improve. It requires you to have knowledge of the agreed standard to give a fair feedback.

Consider the following tips:

  • We should observe both employees and contractors
  • Focus on quality observations not quantity observations!
  • Ask open questions and avoid emotions or saying things such as “I am not an electrician, so I don’t know if it is safe or not”
  • Ask people what risk they notice
  • An observation – feedback takes around 15 mins
  • Always finish the feedback with an agreement

Safety Feedbacks

When giving safety feedback

DO:

  • Be clear in your mind what to achieve by giving the feedback
  • Start with the positive
  • Explain the situation and verify that the other person understands you
  • Be timely, respectful and polite

DON'T:

  • Be delayed in giving feedback
  • Give feedback when you are angry, take some time to calm down first
  • Don’t rush in the conversation
  • Avoid handling multiple issues in the same conversation

When receiving a safety feedback

DO:

  • Be humble
  • Listen actively
  • Seek clarification and verify your understanding
  • Think about the feedback and use it to improve next time

DON'T:

  • Defend yourself or justify
  • Get angry or take the feedback personally
  • Deny what you know is true
  • Nod your head and agree to everything you hear

Active Listening

When someone address you to communicate issues, concerns or news about safety follow this tips:

Listen

  • Look interested and keep eye contact
  • Involve yourself by responding
  • Stay focused and don’t be distracted
  • Test your understanding, by responding to the other person
  • Evaluate the message
  • Neutralize your feelings and don’t judge or jump to conclusions

For people to feel comfortable to communicate and share all details of the situation it is necessary to also show good body language and take actions/reflections after the conversation.

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